This article provides step-by-step guidelines for finding the serial number of your Roku device.
How to Find Roku Serial Number
When you unexpectedly encounter a software glitch or technical error, you should contact Roku support for further assistance. At that time, you must provide your device’s serial number to get the necessary solutions from customer support. The serial number is printed on your device’s original packaging. If you can’t look up there, you can use the following steps to check your Roku device’s serial number.
- Click Settings
Go to the home screen on Roku, scroll down the options using the directional button on the remote, and click Settings. Highlight the Settings menu using the remote and tap OK to launch it.
- Open System
Under the Settings section, scroll down using the down arrow button until you find the System option. Highlight the System option and press the OK button on the remote to open it.
- Hit About
Then, highlight the About option and press the OK button on the remote. On the next page, you can see the Serial number of your device next to the model info.
FAQ
The device’s serial number is on its backside or at the bottom. In Roku TVs, it is on the backside of the TV. You can see this info on a white label near the TV’s center.
Yes. You can find the serial number using Roku’s mobile app. Install this app on your phone from the Play Store or App Store. Then, connect your Roku to WiFi, which must be identical to your smartphone. Run The Roku App → Tap Devices → Select Roku → Click Options (•••) next to your device → Click View System Info → Note down the number.
Yes. If you tell the support agent your Roku serial number, they will use the information to find your device’s IP address.
