This article provides step-by-step instructions on looking up the model number of Roku devices.
Steps to Find the Model Number of Roku
Knowing the model number of a Roku TV or streaming player can be helpful in many situations. If you experience issues with your device, technical support will ask for its model number to provide better assistance. The model number is also essential for warranty claims or replacement of particular components on your device. You can view your device’s model information, serial number, Device ID, and more by navigating to its settings menu.
- Go to the Roku Home Screen
Press Home on the Roku remote to view the home screen.
- Access the Settings Menu
Scroll down the list of options and click on Settings.
- Navigate to System Settings
On the next menu, scroll down and select the System option.
- View the System info
Further, tap the About option to view a lot of details about your Roku device. Here, you can know your device’s model info, serial number, software version, IP address, wireless MAC address, etc.
Alternate Ways to Find Roku Model Number
Even if your device is powered off, you can view its white or black label to find its model information, serial number, and manufacturing date. The white or black label will be printed on the back panel of your Roku TV.
For Roku players and audio devices, you can find the product label near the UPC barcode of the original packaging. If you still have trouble finding your device details, visit the Roku support website or directly contact your manufacturer.
FAQ
Yes, you can find the model information of your Roku device by using The Roku App as a remote control. For that, ensure your Roku is connected to WiFi, which should be the same as your phone.